At UMass Memorial Health, we understand health care costs are important to you which is why we are pleased to offer a tool to provide price estimates for prospective patients.  While not required, the more information you can provide about your insurance and the procedure you are planning, the more accurate the estimate will be. 

Access the Price Estimator Tool 

Please note, an estimate is not a guarantee of the final amount due.  The estimate we provide is based on the insurance plan you identified, the location of the services, and the specific items or services you identified. While we make every effort to ensure the accuracy of our estimates, the final bill and services may differ from what is listed. 

There may be additional services that our facility recommends as part of the course of care for your condition.  These services are not included in this estimate and will need to be requested separately and will receive their own estimate when scheduled.  Services provided and billed by non-UMass Memorial Health clinicians are not included.

This estimate is not a contract.  You may seek these services elsewhere from other facilities or providers not listed in this estimate.

As a patient you have the right to initiate the patient-provider dispute resolution process if the bill is substantially in excess of the expected charges of this estimate.  For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises (See link for Payment disagreements under the Consumer protections section) or call 877-696-6775.  Opening a dispute will not adversely affect the quality of health care services furnished by our providers or facility.

Availability of Financial Assistance

UMass Memorial Health provides several options to reduce out-of-pocket costs to patients with demonstrated financial need. If you want more information about our financial assistance programs please contact our Financial Counseling Department at 508-334-9300 (Monday through Friday, during the hours of 8:30am-4:30pm).  If you want more information about this estimate, please contact our Financial Clearance Department at 508-334-0885 (Monday through Friday, during the hours of 7 am to 5 pm).

Save 20% with our Prompt Pay Discount Program

You may be eligible for our Prompt Pay Discount Program for balances paid before time of service, at the time of service, or within the first billing cycle for new charges.   If eligible, your prompt pay discount will appear on your MyChart account summary, in the Pay as Guest portal, and on your billing statement.  If you establish a payment agreement, you are not eligible for a prompt pay discount.  Please contact Customer Service at: 800-225-8885 (Monday through Friday, during the hours of 8 am - 4:30 pm) for additional information, or to make a payment before the date of your scheduled service(s).   

View a list of insurance plans accepted. 

Right to Receive a Good Faith Estimate

If you have questions about the estimate or require additional information, our financial counselors are here to help.  Please call or email them and they will be in touch with you in writing within two business days of receiving your request.

Contact Us

Call:  508-334-9300

Email:  needinsurance@umassmemorial.org

Thank you for considering UMass Memorial Health for your health care needs.  We look forward to seeing you!