Mission, Vision and Values

UMass Memorial Health’s relentless pursuit of healing is guided by our mission, vision and values.

Our Mission – A Statement about Our Present and Why Our Organization Exists

UMass Memorial Health is committed to improving the health of the people of our diverse communities of Central New England through culturally sensitive excellence in clinical care, service, teaching and research.

Our Vision – A Statement about Our Future and What We Want to Be

As one of the nation's most distinguished academic health care systems, UMass Memorial Health will provide leadership and innovation in seamless health care delivery, education and research, all of which are designed to provide exceptional value to our patients.

Our Values - A Guide to Our Decision-making as We Move to Our Future

• Consistently excelling at patient-centered care
• Acting with personal integrity and accountability
• Respecting one another
• Effecting change through teamwork and system thinking
• Supporting our diverse communities