Volunteer Services
Advantages of Volunteering at UMass Memorial Health
- Increase your own personal satisfaction
- Share your talents, hobbies, experiences and expertise
- Develop new skills and interests
- Feel the satisfaction of giving back to the hospital
- Be a team member of a highly recognized system
Plus, we are happy to provide our volunteers with:
- Validated onsite parking
- Voucher for use in the hospital cafeteria
- Free flu shots and annual TB screenings
- Volunteer uniform shirt
Our Volunteer Programs at the Medical Center
Student School Year Program
For students who can commit to volunteering during the school year, this program requires a minimum commitment of one 4-hour shift per week throughout the school year. This program remains open and accepting new volunteers.
Student Summer Program
This program is primarily for students who will be returning to school in the fall and want to complete volunteer hours during the summer. The program requires to complete 80 hours of volunteering over the summer, typically completed with two 2-hour shifts per week.
Note: The deadline for the Student Summer Program was May 31. Check back for the summer program in 2026.
Year-Round Volunteer Program
For individuals no longer in school who can commit to volunteering year-round, we offer a program requiring a weekly commitment of one 4-hour hour shift for a minimum of 1 year. This option is ideal for those looking to contribute regularly over a full year.
Interested in Volunteering at UMass Memorial Medical Center?
For more information about volunteering at the University, Memorial, or Hahnemann campuses, please contact Volunteer Services:
- Phone: 508-334-6308
- Email: volunteerservices@umassmemorial.org
Our Volunteer Programs at Harrington
Cancer Center
Work directly with patients in the Infusion area or help with filing in the department.
Companion Care Volunteer: A Heartfelt Role
Bring comfort and reassurance to patients in need. Whether it’s sitting quietly by their side, holding their hand, or engaging in gentle conversation, companionship can make a world of difference to someone’s hospital experience.
Dietary Department
Help to maintain the cafeteria area and support the dietary staff.
Fundraising
In collaboration with the Auxiliary, work on Hospital and Community-based projects throughout the year.
Gift Shop
Greet customers and provide superior customer service. This opportunity can include utilizing a cash drawer, straightening shelves, and wrapping purchases. There are additional opportunities available, including placing orders of merchandise and setting up displays.
Materials Management
Help with stocking shelves and delivering supplies throughout the Hospital.
Music
Provide live music as a service in public areas of the Hospital, or at the bedside to create a friendly, pleasant, and relaxing environment.
Office Assistance
Help with mailings, data entry, filing and various other projects. There are opportunities in many departments. The responsibilities of each placement vary, depending on the department’s needs and requests.
Pastoral Outreach
Provide spiritual and emotional support to patients, families, and staff. Qualified staff may administer Communion or Sacrament of the sick as requested.
Sewers / Crafters
Volunteers sew or crochet in their homes or in groups on alternate Thursday mornings at the Harrington Southbridge Campus. They make various items, including baby layettes, stuffed animals, pillowcases. The Hospital supplies the fabric, thread, yarn, and other materials needed.
Transport Services
Assist Transportation staff in moving patients to all areas of the Hospital. Deliver specimens to laboratory areas and assist with the delivery of patient care equipment and surgical supplies to nursing care units.
Welcome Patient Program
Assist staff in welcoming incoming patients on the Medical Surgical Units, visit with and talk to patients and their families. More detailed description of responsibilities will be spelled out in an in-person conversation.
Our Volunteer Programs at HealthAlliance-Clinton Hospital
Emergency Department Volunteer Greeter Program
The Emergency Department Volunteer Greeter program welcomes patients and visitors, providing a friendly and calming first point of contact. Volunteers assist with directions, answer basic questions, and help ease stress during emergency visits. This program enhances the overall patient experience by offering warmth and support in a fast-paced environment.
Hospice Volunteer Program
The Hospice Volunteer program provides compassionate support to patients and their families during end-of-life care. Volunteers offer companionship, respite for caregivers, and assist with various non-medical tasks to improve quality of life. This program helps create a comforting and supportive environment tailored to individual needs.
Nursing Unit Volunteer Program
Volunteers in our Nursing Unit Volunteer Program offer a warm, welcoming presence by visiting patients and their families. They help create a positive first impression and provide friendly conversation and support. Their goal is to bring comfort, connection and a more personal touch to your care experience.
Pastoral Care Volunteer Program
The Pastoral Care Volunteer program offers spiritual and emotional support to individuals facing illness, crisis, or end-of-life challenges. Volunteers provide compassionate listening, prayer, and encouragement, respecting each person’s beliefs and values. This program fosters hope and comfort through presence and meaningful connection.
The Patient and Family Advisory Council (PFAC)
The PFAC is comprised of patients and family members who partner with UMass Memorial leaders to evaluate and enhance the quality, safety, and overall experience for patients, families, and visitors.
Our Volunteer Programs at Milford Regional
Teen Volunteer Program
In our summer program, teens (ages 15 to 18) can learn and gain experience while enhancing the lives of patients and staff. Volunteers must commit to three to six hours a week (one to two shifts) for a minimum of six weeks over the summer.
Our summer 2026 teen volunteer program is full. Applications for the after-school volunteer program will be posted in August.
Volunteer Scholarship
The Perry Memorial Scholarship is open to current and former volunteers at Milford Regional. The scholarship is currently closed and applications will be posted at a later time.
Book Cart
Volunteers deliver reading materials, such as books and magazines, to patients in their rooms.
Cancer Center
Volunteers deliver lunch to patients during their treatment.
Compassionate Companion Program
Companions provide a caring presence to patients at the end of life, during times they might otherwise be alone. Families can’t always be with their loved ones 24/7, and volunteers help fill these hours by talking with patients or sitting quietly with them. Trained Compassionate Companion volunteers may log in to schedule themselves during a vigil.
Elder Wellness Program
Volunteers provide social visits and lead range-of-motion exercises for older adults.
Emergency Department Visitor Escort
Volunteers greet visitors and escort them to the patient area after they are cleared to visit.
Endoscopy Patient Discharge
Volunteers provide a wheelchair escort for patients.
Gift Shop
Volunteers can work the cash register, welcome customers, straighten merchandise and help people find the items they need.
Lobby Greeter
Volunteers welcome visitors and help direct them to appointments.
Mailroom and Messenger Services
Volunteers can help sort and deliver incoming mail to patients and staff and collect outgoing mail. We may also need assistance running errands or delivering items between departments.
Patient Liaison
Volunteers meet with patients about their stay at the hospital and follow up on any compliments or concerns.
Endoscopy Patient Discharge
Volunteers provide a wheelchair escort for patients after their procedure.
Auxiliary
The Milford Regional Medical Center Auxiliary is a volunteer group dedicating to supporting the hospital, its patients and the communities it serves. The Auxiliary provides services and programs focused on education, community service, public outreach and fundraising. Call 508-422-2228 or email MRMC-Auxiliary@milreg.org to learn more about membership.
Interested in volunteering at Milford Regional?
Fill out an application to volunteer at Milford Regional. Please note that positions fill up quickly and there is different availability at different times. You can also call 508-422-2263 or email elaine.willey@umassmemorial.org to learn more.
Get Started
Ready to take the next step? Fill out an application today and unlock new opportunities.