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Types of Quality Measures Used at UMass Memorial

We use several quality measures across UMass Memorial, including:

What Are Quality Measures?

Quality measures are essential for tracking and evaluating our performance in quality and patient safety. These measures:

Meet Your Health Care Team at UMass Memorial

When you are admitted to UMass Memorial, many different health care professionals work with you. Here are some of the team members and caregivers you may meet.

How to Get Involved in Your Care

Our team prioritizes patient safety. As our patient, we want you to play a part in making your care safe, too. Here is how you can be an active, involved and informed member of your health care team.

Patient-Centered Care in Central Massachusetts and Beyond: Our Mission

At UMass Memorial, our dedicated Patient Experience team works to strengthen relationships between patients, families and staff in a respectful, compassionate, engaging and innovative way.

High-Quality, Safe Care in Central Massachusetts and Beyond

We prioritize delivering quality care to our patients with zero harm. From the moment you enter our doors until discharge, you receive the highest quality, safest care possible.

Nursing Quality Measures at UMass Memorial

Our nursing staff provides the highest quality of care and safety to our patients. The links below show information on nurse-to-patient ratios for all intensive care units (ICUs) within UMass Memorial.

At UMass Memorial Health, we are committed to maintaining the highest levels of patient safety with the goal of attaining zero harm. We work to achieve that every day, with every patient. The staff at all our locations works to ensure you receive the safe, high-quality care you deserve.

Looking for details about our programs at the Center for Mindfulness (CFM)? Here, you’ll find answers to common questions about tuition, insurance, program requirements and more. You can also find more details about mindfulness and the programs we offer.