Contact Us

Thank you for your interest in UMass Memorial Health – HealthAlliance-Clinton Hospital. If you have questions, comments or concerns, please contact us by email, mail or telephone using the information provided below. For additional numbers, see our telephone directory.

Note: Contacts below apply to all campuses (Clinton, Fitchburg, and Leominster) unless otherwise specified.

General Inquiries

Visit our Online Telephone Directory.  

Connecting to all departments:

• Fitchburg and Leominster: 978-466-2000
• Clinton: 978-368-3000

Appointments

To make, cancel or reschedule an appointment, please call toll free 855-UMASS-MD (855-862-7763) or submit an online form. 

Please do not use email to schedule, reschedule or cancel an appointment. Contact your health care provider's office directly or call our main telephone numbers: 978-466-2000 (Leominster and Fitchburg) and 978-368-3000 (Clinton).  

Feedback Form

Hospital Community Benefits – Community Representative Feedback Form

Billing Questions or Pricing Inquiries

Clinton, Fitchburg and Leominster: call 800-225-8885.

Birth Certificates

Birth certificates are not issued by hospitals. The City of Leominster and local town halls issue certificates for births at HealthAlliance-Clinton Hospital.

To learn more:

• Visit the City of Leominster website and select City Clerk
• Call Leominster City Hall at 978-534-7536
• Contact your local town hall

Careers at HealthAlliance-Clinton

Please visit our Careers page, browse our job listings or contact the Talent Acquisition department by email.

Community Benefits

Learn about our Community Benefits Program or contact us by phone (978-466-2419) or email.

Directions/Parking

Directions, map and parking information

Donations

About making a financial donation
For assistance, please contact us by phone: 978-466-4516

Feedback about Care

To ensure personal attention, we encourage you to call our patient representatives at 978-466-2073 if you would like to share feedback about your experience. We would love to hear from you!

Alternately, send (via US Postal Service because email is not secure) your feedback, questions or concerns about care at any of our locations to:

Department of Patient Care Services
HealthAlliance-Clinton Hospital
60 Hospital Road
Leominster, MA 01453

To ensure confidentiality of our communication back to you, HealthAlliance-Clinton Hospital limits communication regarding patients to telephone and U.S. mail.

Financial Counseling

Visit our Financial Assistance and Credit Collection page, call 508-334-9300 or email.

Find a Doctor

Visit our online physician directory. 
For personal assistance in selecting a HealthAlliance-Clinton Hospital physician, please call: 855-UMASS-MD (855-862-7763). our physician referral line is open 24/7.

General Inquiries

Fitchburg and Leominster: 978-466-2000 or email
Clinton: 978-368-3000 or email 

Home Health and Hospice Care

Visit our Home Health page, call 978-728-0621 or email for information.

Media Inquiries

Please call  978-514-1152 for Fitchburg, Clinton and Leominster campuses.

Medical Advice - Information about Medical Conditions

We are unable to respond to email asking for medical advice. The best resource for medical information is your health care provider. In an emergency, dial 911.

Medical Records

For information about requesting medical records, visit Medical Record Requests or call 508-334-5700, option 1. 

Volunteering

Learn About volunteering at HealthAlliance-Clinton, call 978-368-3890 or email.