Quality Care - CMC
UMass Memorial Children’s Medical Center delivers quality care to children throughout Central Massachusetts. We offer:
Helping Children Cope with Health Care Experiences
Compassionate Children’s Medical Care in Central Massachusetts and Beyond
At the Children’s Medical Center, we care about your child’s complete well-being. That’s why we created ways to help children cope with health care experiences.
Kid’s Comfort Promise Techniques
Kid’s Comfort Promise is an approach that makes needles hurt less, whether your child is 1 or 18. This approach uses proven tools and methods to relieve pain and stress from needles.
Joint Notice of Information Practices (Privacy Policy)
Patient Privacy
At UMass Memorial Health (UMass Memorial), your privacy is a priority. We follow strict federal and state guidelines to maintain the confidentiality of your medical (protected health) information.
We also follow state guidelines regarding how long we must store your medical records and the requirements for proper disposal.
Protected Health Information
Protected health information (PHI) is any information about your past, present or future health care, or payment for that could be used to identify you.
Transfer and Access Center
When a patient needs the specialty care available at UMass Memorial Medical Center, physicians can turn to the Transfer and Access Center (TrAC) to smooth the way, any time of day or night.
The Transfer and Access Center is an enhanced service focused on efficiently filling the needs of patients and the referring physician who requests a transfer. The Center is staffed 24 hours a day, seven days a week, by a team of experienced intensive care and emergency medicine nurses with significant expertise in direct patient care.
Pediatric HIV/AIDS
If your child is infected with HIV (human immunodeficiency virus) or is at risk for infection, he/she may need special care and treatment. Children benefit from the HIV research and care available through our Maternal-Child HIV Program and academic partner UMass Chan Medical School.
HIV Care Focused on Children
Our team of specialists will treat your child based on his/her unique needs. We focus on the following goals:
Umbilical Cord Blood Donation
UMass Memorial Medical Center provides the option to donate your baby’s umbilical cord blood at the time of delivery. The blood that remains in the umbilical cord and placenta after a baby's birth is rich in stem cells that are found in bone marrow. It used to be thrown away as waste, but by donating it you can help advance medical research.
Cord blood donation for research is easy and at no cost to you.
Maternal-Fetal Medicine (High-Risk Pregnancy)
Exceptional Maternal-Fetal Medicine Services in Central Massachusetts and Beyond
UMass Memorial Health is the only program in the region with maternal-fetal medicine specialists, doctors who specialize in high-risk obstetrical care. We are with you throughout pregnancy, labor, delivery and postpartum, providing personalized services that protect you and your growing baby. Our depth of experience helps more people experience positive birth outcomes.