Patient Rights and Responsibilities at UMass Memorial Health

View this page in other languages:

Español   |    Português   |  العربية   |  Tiếng Việt  |  Kreyòl Ayisyen   |  Shqip

 

UMass Memorial Health strives to provide a welcoming and inclusive environment for all our patients, visitors and caregivers. We do not discriminate against any individual on the basis of color, race, religion, beliefs, sex, gender identity, sexual orientation, age, disability, ethnicity, veteran status, or citizenship.

We are committed to:

  • Respecting the spectrum of human diversity in providing culturally responsive and respectful care
  • Reducing health care disparities and...

Self-Service Password Reset Tool

The self-service password reset tool can be used as an alternative method to calling our IS Support Center when a caregiver needs to reset their UMass Memorial Health password.

Information Services has implemented a self-service password reset tool that is now available for all caregivers to use if or when they have forgotten their network password. This more modern and more secure process is similar to the password reset functionality used by personal banking, credit card companies, retailers, etc. which caregivers may already be using or are familiar with. View the job aid. 

Please note: In...

Liver Transplant Surgery

What is a liver transplant?

A liver transplant is a surgery during which doctors remove your sick or injured liver and replace it with a healthy liver from a donor. Most often, the liver is from a deceased organ donor. Sometimes, a portion of the liver of a healthy living donor can be used for transplantation.
 

Who needs a liver transplant?

You cannot live without a liver. If your liver damaged to a point that it doesn’t work properly, in other words if you have liver failure, a liver transplant can help you to become healthy again and save your life.

Most common cause for chronic liver failure is...

LGBTQIA+ Health Resources

Resources to Empower the LGBTQIA+ Community

At UMass Memorial Health, we are dedicated to providing comprehensive care and support for the LGBTQIA+ community. Discrimination has no place in health care, and our commitment to serve you is unwavering. Here are some regional and national resources that can empower the LGBTQIA+ community when accessing care:

Understanding Gender

  • Understanding Gender: Gender Spectrum provides various resources to explain the concept of gender and how to create an inclusive world across the spectrum of gender diversity.
  • LGBTQIA+ Terminology: This glossary can help...