Helping Children Cope with Health Care Experiences
The following suggestions are provided to assist you in talking with your child about health care experiences. We hope these suggestions will help you prepare your child for an upcoming hospitalization or procedure and make the child's experience a little easier. For patients using services at the Children's Medical Center in Worcester, you may find child life specialists helpful.
Joint Notice of Information Practices (Privacy Policy)
Patient Privacy
At UMass Memorial Health (UMass Memorial), your privacy is a priority. We follow strict federal and state guidelines to maintain the confidentiality of your medical (protected health) information.
We also follow state guidelines regarding how long we must store your medical records and the requirements for proper disposal.
Protected Health Information
Protected health information (PHI) is any information about your past, present or future health care, or payment for that could be used to identify you.
Transfer and Access Center
When a patient needs the specialty care available at UMass Memorial Medical Center, physicians can turn to the Transfer and Access Center (TrAC) to smooth the way, any time of day or night.
The Transfer and Access Center is an enhanced service focused on efficiently filling the needs of patients and the referring physician who requests a transfer. The Center is staffed 24 hours a day, seven days a week, by a team of experienced intensive care and emergency medicine nurses with significant expertise in direct patient care.
Cancer Research and Trials
UMass Memorial Medical Center is at the forefront of some of the nation’s most promising research and treatment programs. Our partnership with UMass Chan Medical School has allowed us to:
Cancer Support Programs
You’re not alone. Beside the support of family and friends, UMass Memorial Medical Center offers support and comfort through these programs:
Services We Provide
If you or a loved one is having a stroke, you want the expert care of a team recognized for its quality care of stroke patients. The Massachusetts Department of Public Health recognized us as a primary stroke center. In addition, our Medical Center is recognized by the American Stroke Association as a Get with the Guidelines Gold Plus recipient for providing aggressive, proven stroke care. Our services include:
Pediatric HIV/AIDS
If your child is infected with HIV (human immunodeficiency virus) or is at risk for infection, he/she may need special care and treatment. Children benefit from the HIV research and care available through our Maternal-Child HIV Program and academic partner UMass Chan Medical School.
HIV Care Focused on Children
Our team of specialists will treat your child based on his/her unique needs. We focus on the following goals:
Pediatric Infectious Diseases
Bacterial, viral, parasitic or fungal infections are all types of infectious diseases that can make your child sick and are reason for concern. These illnesses need to be treated by specialists who are committed to preventing and treating acute and chronic infectious diseases including HIV and AIDS.
Types of Infectious Diseases We Treat
Typical referrals include children with:
About Our Psychiatry Department
Psychiatry Care in Central Massachusetts
The Department of Psychiatry at UMass Memorial Medical Center provides you and your child with the most comprehensive services for a range of psychiatric disorders right here in Central Massachusetts.