About Us — Medical Center

UMass Memorial Medical Center is the region's trusted academic medical center, part of the UMass Memorial Health. We are committed to improving the health of people in Central Massachusetts through excellence in care, comprehensive health services, teaching and research.

UMass Memorial Medical Center Locations

UMass Memorial Medical Center includes three campuses located in Worcester, MA:

Contact Us - med center

 

How to Contact UMass Memorial Medical Center

Thank you for your interest in UMass Memorial Medical Center. If you have questions or comments, you can reach us by email, phone, or mail using the details below.
Note: The contacts listed are for UMass Memorial Medical Center campuses only. To contact other UMass Memorial Health hospitals, please visit our system-wide Contact Us page.

UMass Memorial Health Care Website Terms of Use Statement

Do not use this site for medical emergency services. Call 911 or your local emergency assistance number.

Disclaimer

Please read these terms and conditions of use carefully before using this site. By using this site, you agree to these Terms and Conditions. If you do not agree to all of the Terms and Conditions of this Agreement, do not use this site. These Terms and Conditions may be revised and updated at any time.

Medical Records Requests - system

You have the right to review your medical record and request a copy. 

Medical Records Requests

For questions about or requests for medical records, please contact the Health Information Management (HIM) Department at 508-334-5700 or email medctrmr@umassmemorial.org.

Correcting Your Medical Record If you believe information in your medical record is incorrect, please complete the "Request to Amend Protected Health Information" form.

Financial Counseling

Our financial counselors are available to talk to if you have questions about your bill or you require financial assistance. 

If you don’t have health insurance, there are several low-cost insurances available. Even if you work or have health insurance already, you and your family may be eligible for low-cost or free health plans, based on your income. 

About Us — Community Healthlink

Community Healthlink serves those in need of mental health and addiction services throughout Central Massachusetts. We provide around-the-clock emergency behavioral and mental health evaluation and services, and we connect people with urgent requests for services within 24 hours and routine requests within ten business days. For more than 40 years, we have provided comprehensive behavioral health services for people of all ages, including: