Vision and Mission

Vision

The UMass Memorial Health Patient and Family Advisory Council (PFAC) seeks to foster a culture of care and caring where patients are nurtured in body, mind and spirit.

Mission

The Patient and Family Advisory Council seeks to promote safe and comprehensive patient- and family-centered care:

What Is an Intensivist?

What is an Intensivist?

An intensivist is a board-certified physician who provides special care for critically ill patients. Also known as a critical care physician, the intensivist has advanced training and experience in treating this complex type of patient.

What Kind of Training does an Intensivist Have?

After medical school, an intensivist completes a residency and board certification in a specialty such as surgery, internal medicine, pulmonary medicine or pediatrics, plus an additional two- to three-year fellowship and certification in critical care medicine.

Volunteer Services

Thank you for your interest in volunteering at UMass Memorial Medical Center. At this time, we are not accepting new applications. If you are still interested in volunteering after May 1, 2025, we invite you to reach out.

Achievements

At UMass Memorial Medical Center, we continuously strive to improve the health of the people of Central New England through excellence in clinical care, service, teaching and research. To deliver on this promise, we improve the quality and safety of the care we deliver to you and your family and friends. We are proud of our achievements, but we strive to better the care we provide even more. With pride, we share this information on how we meet and exceed national standards of patient care.

Financial Assistance and Credit and Collection Policy

Get Help with Your Medical Bills and Financial Assistance Options

Our financial counselors are available to talk to if you have questions about your bill or you require financial assistance. 

If you don’t have health insurance, there are several low-cost insurances available. Even if you work or have health insurance already, you and your family may be eligible for low-cost or free health plans, based on your income. 

Financial assistance policy, instructions and applications below. 

CPAP Mask Clinic

The Sleep Disorders Center at UMass Memorial Medical Center offers a clinic for patients with obstructive sleep apnea who use a CPAP mask and are having problems that aren’t solved by a home care respiratory therapist.

Day/Time: Every Monday afternoon by appointment only

Location:
Sleep Disorders Center
85 Prescott Street, Worcester, MA

Sponsor: UMass Memorial Sleep Disorders Center

Contact: 508-793-4950